Charles Inn - Niagara-on-the-Lake

ex. The Charles Inn

209 Queen Street, Niagara-on-the-Lake, ON, Canadashow map
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Highlights
9
SuperbBased on  19 reviews
Overview

Charles Inn is a 4-star luxury property, set walk from the beachfront.

The city center is about 10 minutes on foot. A museum and a college lie a short distance away.

Guests may find Niagara Falls within 20 km and Niagara College Residence & Conference Center within 14 km of the property.

Charles Inn lies within 55 minutes’ drive to Toronto City Centre airport.

Rooms

Charles Inn features 12 guestrooms with individual climate control, a laptop safe, ironing facilities, a DVD player and a separate toilet. Staying at Charles Inn guests can enjoy the terrace. Guests can take advantage of a shower, toiletries and towels supplied in the bathrooms.

Eat & Drink

In the morning a continental breakfast is served at the garden. The bistro The Charles Inn Restaurant is about 50 meters away.

Services

The on-site bicycle rentals are also provided.

Relax

A veranda and a golf course are offered for the use of guests.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   12.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

TV

Flat-screen TV

Adults only
Sports activities

Golf course

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • CD player
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Good to know
Check-infrom 15:00-23:00FREECheck-out05:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Fort George National Historic Site of CanadaFort George National Historic Site of Canada1700 ft
Shaw Festival TheatreShaw Festival Theatre3300 ft
Edward Spera Art GalleryEdward Spera Art Gallery900 ft135 Queen Street
Oliv Tasting RoomOliv Tasting Room1000 ft122 Queen Street And.... Hinterbrook Winery 1181 Lakeshore Rd
Maple Leaf FudgeMaple Leaf Fudge1100 ft114 Queen Street
Fort MississaugaFort Mississauga1300 ft223 Queen Street
Irish DesignIrish Design1400 ft75 Queen Street
Il Gelato di CarlottaIl Gelato di Carlotta1600 ft59 Queen St
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The Charles Inn RestaurantThe Charles Inn Restaurant100 ft209 Queen Street
Fanscourt ChineseFanscourt Chinese900 ft135 Queen St
Treadwell Farm To Table CuisineTreadwell Farm To Table Cuisine1100 ft114 Queen Street
Oban InnOban Inn1100 ft160 Front Street
Victoria's CafeVictoria's Cafe1100 ft108 Queen
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Jackson-Triggs WineryJackson-Triggs Winery5000 ft
Peller EstatesPeller Estates1.4 mi
Town-Porter Historical SocietyTown-Porter Historical Society1.7 mi
Niagara ApothecaryNiagara Apothecary2.0 mi
New York State Parks and RecNew York State Parks and Rec2.9 mi
Niagara Frontier State ParkNiagara Frontier State Park3700 ft
Youngstown Recreation DeptYoungstown Recreation Dept1.7 mi
Greaves JamsGreaves Jams1600 ft55 Queen street
Cheese SecretsCheese Secrets1800 ft38 Market Street
Wine Country VintnersWine Country Vintners1900 ft27 Queen St
Niagara Apothecary MuseumNiagara Apothecary Museum2100 ft5 Queen Street
Simcoe ParkSimcoe Park2500 ftPicton Street Niagara-On-The-Lake
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Getting around
Airports
Downsview (YZD)38.7 mi
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Reviews
8.8
SuperbBased on  19  reviews
  • 8.2
    Fabulous

    The simplicity and location.

    Minor nitpicking - but the wood is aging.

  • 10.0
    Exclusive

    I loved the history,decor and ambience. Extremely comfortable beds, excellent cuisine and warm, friendly staff. I would highly recommend your establishment.

    Hair dryers were not provided in the room.

  • 8.2
    Fabulous

    Location /servers ,staff were very good

  • 9.2
    Superb

    Our room was superbly clean and welcoming. We loved the bath tub and fireplace. We also thoroughly enjoyed our continental breakfast and the proximity of the main street.

    The only negative experience was during our second nights stay. We could not control the temperature of the room to make it cooler. We slept in 84 degree heat!!!! It was horrible. If that had happened on our first night without resolve we may have left. This is the only nwgative experience....everything else was amazing!

  • 6.0
    Good

    It's location.

    Small room. The inn is jaded, could do with freshening-up, including the gardens, which are a totally wasted facility. Food and wine too expensive. Though we'd reserved dinner, we had to eat in the breakfast "corridor", which was cold and totally lacking in atmosphere. They had too many locals booked in. Service was very poor, especially at breakfast. A half hour wait for a cold plate continental, as the single chef was too busy cooking for the hot breakfast "upgrade" customers, of which we counted two.Toilet roll ran out during the night, and no spares were provided. Bath/shower surface was not non-slip, and was therefore dangerous. Four other inns we stayed at were much better, at half the price.

  • 10.0
    Exclusive

    We were treated extremely well - staff were knowledgeable and friendly. Had a very enjoyable stay!

  • 10.0
    Exclusive

    Staying at the Charles Inn was a wonderful experience and I would recommend it highly. The staff was courteous and well experienced. We had dinner in the dining room and the food and service were absolutely incredible. Breakfast the following morning was excellent as well. Look forward to staying again.

    The only minor problem was the noisy room air conditioner.(We were in room #9)

  • 9.2
    Superb

    The staff was very helpful and accommodating. The room was well appointed and very clean. Really like the radio/CD/sound machine with the nature sounds! Good location on main street.

    The bathroom was a bit cramped and awkward. Each guest room is unique so this isn't a problem in all the rooms.

  • 7.0
    Very good

    The Inn is well located, on the main street, with easy access to all the inner City has to offer. We were especially taken with the restaurant facilities; there were several eating area options and all the ones we chose delivered excellent menus, service and presentation. This was a pleasant finding, because we had chosen the Inn for it’s location, rather than it's food.

    The room, which was quite expensive, was small and quite difficult to navigate with all the clothes for several days of play-going and the heat, while we were there.

  • 9.6
    Exclusive

    The accommodations were beautiful-clean and elegant. The staff at the Inn were very hospitable and friendly. The experience was very relaxing and enjoyable. We will definitely come back for a weekend getaway this year.

  • 10.0
    Exclusive

    We originally booked our stay at one of the sister hotels but I have to say I was glad we were switched to Harbour House. The facility is new and very charming. The staff is exceptional. The rooms were wonderfully appointed all the way down to the soaps and rubber duck for the jacuzzi. The cookies in the lobby and the room were super. The fireplace was very romantic since it was chilly outside. The morning breakfast that was included was healthy and tasty. The location is nice it is a short walk to Queen street but is far enough away that you enjoy quiet and the sounds of the sailboats clattering about. We will be back.

    The bed looked lovely the pillows were great and so was the comforter but the mattress was alittle hard.

  • 9.6
    Exclusive

    Very friendly staff, and an excellent restaurant/wine list. The continental breakfast was also very pleasant and a bit unusual.

  • 5.8
    Guest rating

    Great location. Friendly and helpful staff. Like the veranda outside the room and the breakfast was very nice.

    Hotel badly needs some upgrades. Creaky doors, peeling paint. Bed was uncomfortable, and for the price, the room was far too small. TV was at least 10 years old and is unwatchable. Will not be returning anytime soon.

  • 9.2
    Superb

    Service was exceptional! We arrived late and the kitchen re-opened so we could have a nice dinner without leaving the hotel. The front desk was incredibly helpful and arranged a later check out so we could go for a run and still come back and shower. The continental breakfast was great and much better than we have experienced at other hotels in the area. I have a food allergy and they were able to fill me up with no problem. The room was clean and beautiful. Really enjoyed our stay!

  • 10.0
    Exclusive

    Good location for theaters and restaruants. Had a screened in porch/veranda Historic inn, room and the inn had a lot of character, Not your normal hotel! The location at the edge of the main downtown allowed for more quiet environment.

    For our needs, the restaurant in the hotel was expensive. However they are top rated and if we were interested in fine dining that weekend, it would have been perfect.

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Highlights
9
SuperbBased on  19 reviews
Good to know
Check-infrom 15:00-23:00FREECheck-out05:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Downsview (YZD)38.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room